Appointment Booking and Cancellation
- Booking: Appointments must be booked at least 24 hours in advance.
- Cancellation: Cancellations or rescheduling must be made at least 24 hours prior to the appointment. Late cancellations and no shows will incur a $50 fee.
Payment
- Payment Methods: Accepted forms of payment include cash, mobile apps including Venmo and Cash App, credit/debit cards, and check.
- Payment Due: Payment is due at the time of the session.
- Gratuity: Tips are appreciated but not mandatory.
Client Space Preparation
- Space Requirements: Please ensure there is enough space for the massage table and for me to move around comfortably (approximately 6' x 10' of clear space).
- Cleanliness: The area should be clean, free of distractions.
Health and Safety
- Medical Conditions: Clients must disclose any existing medical conditions, injuries, or allergies before the session begins.
- Sickness Policy: If you are feeling unwell or experiencing symptoms of illness, please reschedule your appointment.
- COVID-19: I adhere to safety protocols, including wearing masks upon request and sanitizing equipment. Clients should notify me of any recent exposure to illness.
Client Comfort and Modesty
- Draping: Clients will be properly draped at all times, and only the area being worked on will be exposed.
- Client Feedback: Please feel free to communicate any discomfort or adjust pressure levels during the massage.
Scope of Practice
- Professional Boundaries: I do not diagnose or treat medical conditions, nor provide medical advice. Massage therapy is for relaxation and wellness purposes only.
- Referrals: If any condition appears to be outside the scope of massage therapy, I will refer you to the appropriate healthcare professional.
Liability Waiver
- Clients must sign a liability waiver acknowledging the risks associated with massage therapy and confirming that they understand massage is not a substitute for medical treatment.
Travel Policy
- Travel Area: I serve the Twin Cities region. Appointments outside of this area may incur an additional travel fee.
- Parking: Please ensure there is convenient parking available near your home.
Privacy and Confidentiality
- All client information, including health history and personal details, is kept confidential and will not be shared without written consent.
Termination of Session
- I reserve the right to terminate the session if there is inappropriate behavior or if I feel unsafe for any reason. No refund will be provided in these cases.
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